This case study is based on one of our client located in Nilai, who is one of the top FMCG in the world.
There are 107 unionized employees in this company.
Majority of them are in the position of Line Process employees of grade 1,2 and 3. There are also are Clerks, Forklift Drivers, Production Technicians, Service Hand and Store Hand.
It is the desire of Client’s Management to study and review these employees job functions, since it has been observed that a number of them are practicing overlapping jobs, especially the Line Process Man.
There are also complaints about the unclear jobs functions whereby employees are doing their jobs not in accordance to their JD.
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